The location is perfect to visit downtow Sao Paulo. The experience from check-in to check-out was nothing short of superb. Staff are lovely, always ready to help you with a smile. Very warm and accommodating, and tended to our every need. They were so nice and helpful with everything. Tried to communicate in a way that we could understand each other and help with any issue that arised, no matter how big or small. The room was small but very well designed, clean and comfortable. We could not fault our stay and will definitely return for another visit.